Supervisor, Pharmacy Medication Coordinator – Indiana/Michigan in Indianapolis, IN

Supervisor, Pharmacy Medication Coordinator - Indiana/Michigan - UnitedHealth Group - Indianapolis, IN - work from home job Company: UnitedHealth Group Job description: Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.(sm) The Supervisor, Pharmacy Medication Coordinator provides day-to-day management for a team of consumer medication coordinators and pharmacy liaisons located in specialty clinics, mental health hospitals and acute mental healthcare facilities. The Supervisor will have full oversight of consumer medication operations located within geographically assigned clinic locations in a specified region. The Supervisor is also responsible for ensuring the adoption and continuity of best practices, providing ongoing support, coordinating coverage and providing continuous professional development. This is a field-based position. Primary Responsibilities: • Assists with new hire onboarding and coordination of training schedule • Ensures consistent team accountability and the continuity of best practices for the following critical responsibilities: prior authorizations, financial assistance, medication adherence monitoring, patient appointments/ coordination of discharge, and patient outreach • Script volume and relationship management within hospital/specialty clinics • Partners with pharmacy operations to increase penetration rates in low performing areas, enhance existing operations and execute on identified optimization opportunities to serve more consumers • Assists in developing processes and procedures within hospitals/specialty clinics which will ensure high quality service through enhanced pharmacy services • Provides in-person & on-site assessments and evaluation of performance. Provides bi-annual compliance assessments • Builds ongoing relationships with hospital/specialty clinic leadership through quarterly partner meetings and continuous process improvement meetings with clinic staff • Develops proactive solutions based on trends in the market/community of service • Serves as key driver for implementation, training, integration and other pertinent information to Genoa site manager. Collaborates with sales team to enhance service levels and expand presence as appropriate • Exhibits proficiency in pharmacy processes, dispensing practices and protocols for each state supervised • Coordinates time-off coverage and/or provides site coverage as needed • Works with leadership to create and execute quarterly goals as well as other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 5+ years of experience in a hospital, pharmacy or healthcare setting • 1+ years of experience managing, coaching, or supporting employees resulting in improved business and employee performance • Ability to travel up to 90% Preferred Qualifications: • Bachelor’s Degree in management, psychology, social work or equivalent • Experience with management of multiple locations • Proficiency in Microsoft Office applications • Proven excellent customer service/ account management skills to ensure strong relationships with multiple stakeholders • Proven solid new hire intuition and ability to perform continued performance management • Demonstrated proficiency in understanding pharmacy and medical terminology • Demonstrated ability to problem solve and strategize with other leaders to overcome barriers • Demonstrated ability to work independently with little supervision • Demonstrated ability to train and motivate remote teams • Demonstrated ability to speak publicly to groups of leaders/staff At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Supervisor, Pharmacy Medication Coordinator - Indiana/Michigan - UnitedHealth Group - Indianapolis, IN - work from home job Expected salary: Location: Indianapolis, IN Supervisor, Pharmacy Medication Coordinator - Indiana/Michigan - UnitedHealth Group - Indianapolis, IN - work from home job Job date: Thu, 31 Aug 2023 22:21:42 GMT Apply for the job now! Supervisor, Pharmacy Medication Coordinator - Indiana/Michigan - UnitedHealth Group - Indianapolis, IN - work from home job